Can I call 9-1-1 from a Cellular Phone?
Yes you can. We would prefer that you use a regular telephone phone if possible, but if circumstances dictate that you use a cellular phone to call, you need to know the following:
• All calls to 9-1-1 made from cellular phones are currently routed to the closest 9-1-1 PSAP. They will assess the incident and if warranted, will transfer the caller to the local police or fire department that has jurisdiction over the incident being reported.
• Depending on the technology of your phone, the Dispatcher may receive the cellular phone number, the tower location, and possibly the GPS coordinates of the phone.

If the call gets disconnected before the dispatcher is able to obtain this information, we will attempt to call you back to continue to obtain information.

Show All Answers

1. What is the ordinance covering vehicles parked on the street overnight?
2. Where do I call for power outage or severe weather information?
3. Can I obtain a handicapped parking hangtag at the Police Department?
4. I need to have my fingerprints taken. Can the Police Department do this for me?
5. When should I call 9-1-1?
6. What happens when I dial 9-1-1?
7. Why do the dispatchers ask so many questions?
8. Can I call 9-1-1 from a Cellular Phone?
9. What if I call 9-1-1 by mistake?
10. Can you handle calls from hearing impaired or non-English speakers?