The purpose of the survey will be to assist the Mayor, Village Board and Staff in identifying priorities for the community and improving the quality of life. The survey is being conducted through an independent consultant, the National Research Center, Inc. of Boulder, Colorado, and is known as the “The National Citizen Survey” (NCS). The survey includes questions about quality-of-life, important characteristics of the community, services provided, and priorities for the future. By utilizing the National Citizen Survey, the Village will be able to compare results and benchmark resident opinions against other communities across the country.
The survey is available online to Village residents and businesses at
www.n-r-c.com/survey/libertyville.htm, and will only take a few minutes to complete. For those who do not have access to the online survey, paper copies are available at the Libertyville Village Hall, Cook Memorial Library, Libertyville Civic Center, or can be obtained by contacting the Village Administrator’s office at 847-918-2024. The results of the survey will also be used as a basis for the development of a Community Strategic Plan.
The NCS was among the first scientific surveys developed to gather resident opinion on a range of community issues, and has been used in more than 350 jurisdictions across 46 states. The NCS is a cost-effective survey of resident opinions and is an important benchmarking tool that allows for comparison among communities. Communities using the NCS have reported that the tool has improved service delivery, strengthened communications with community stakeholders, and helped leaders identify clear priorities for use in strategic planning and budget setting. Please help improve our community by taking a few minutes to complete the survey.